What can I do? Tap the your home WiFi Network that you would like to add your Smart Plug to and enter your home WiFi password. One good thing - with the energy monitor plugs (HS-300, HS-110, I was able to get the power and energy to display in the new app (it does not in the "official Integration). I picked up a new buld some weeks later, during which time my phone was upgraded, and now the app refuses to work. @Jack If you tried the recommended on Case 1, it would probably be worth trying on another smart device. Change device name on Kasa app. my Muvi cam has stopped working.. wondering if any one on here could help… Ive not used it in months.. i tried to fire it up today and all i get is the blue light… When on the screen where you join the smart device to the network. Love this switch. Im glad im not the only one - this just started happening today for me - i re synced it all and it worked one time, then back to the same issue - frustrating. All work fine, except the widget on one device (iPhone particularly). Thanks again. After that, try again with Alexa/Google Home. For further details on TP-Link's privacy practices, see. all has the same problems that the stock Camera app does. I'm not sure. Refer to the link to correct the time if needed. @sunnshyne The screen that is referenced in Case 1 pops up when the Kasa app tries to look for the smart device. Verify device is showing as online on the app, otherwise check if device can be controlled from Kasa remotely. Return to the Kasa Smart App to finalize the process. R. Robea macrumors newbie. YouCam etc. - If you buy multiple kasa lightbulbs then you can group them all to do one function. Open Kasa and select the option that you are manually connected to the smart device located on the bottom of the set up screen. For more information about the Veho Kasa range and the products that you can control, please visit our website: www.veho-kasa.com Kasa… The wireless signal should be at least two bars, if it is one bar, move the device closer for setup. Be The First To Get Exclusive Deals & News. - The bulb itself does not get hot. I keep reloading the app to see if it has been sorted but no luck. Go to "Privacy and Sensitivity", under privacy you should have "Record Video and Audio" selected. It wont even open, it just gives a message that the app keeps stopping. They're up and running in no time. This FAQ will tell you what to do if you encounter one of the following issues. All rights reserved. ‎The Veho Kasa app allows you to connect your Kasa smart products wirelessly to your smartphone so you can control lighting, power and monitoring around your home. When you're having issues using an app on your device, whether it's issues with a features in the Settings app, Samsung Notes crashing after an update, or the inability to send email you can try checking a few things. It's just I can't control using voice via Google home. Ask Alexa to switch account, “Alexa, switch account.” (for Alexa only). I went ahead and added that to help other iOS users. the 004 is 5mp and does not work with a Mac while the 002 is advertised as a 3mp scanner and does work with a mac. If restarting and relaunching the app didn't work, you may need to update the app. @Steverino Thanks for the input. Please turn it on for the best experience. Please contact TP-Link support with your Kasa account, Alexa/Google Home version and screenshot if it shows any error. Jan 21, 2014 6 0. Clue?? Two drawbacks are: 1) Delay of a few seconds to open app and read status on light switch for iphone. All rights reserved. This app must be on the same network as your smart plugs and will not work from outside that device network. I cannot make it to show the custom name of one particular plug on the widget. On all the other devices it shows up fine, no problem at all. However it still won't connect. I have recently purchased 4 Veho Kasa Bluetooth lights. just bought HS100 and HS110 smart plugs. Step 3. Remote control must be enabled on Kasa app (click here). Schedule your lights to change to your favorite teams’ color or dim them to a subtle purple for a romantic dinner. However, don't forget to apply the latest Windows 10 updates whenever they become available. Meantime I am writing to veho . This used to be available in the Kasa phone app (but has been removed) and is now available through the just publised Kasa Tools application to … If the router’s SSID is hidden, please choose “manually setup my Wi-Fi” to input SSID and password. Make certain you choose the correct smart device to connect to. Make sure your keyboard is not up which can block it. I raised a query on the Veho website but after 2 months they have not replied. The wireless network name you see above the wireless password box should be the one you normally connect to in order to receive internet, if not, select the link below to choose a different network name. It’s also suggested to choose a different time zone and then choose the correct time zone back to have a try. When the phone asks for the wireless password, use the same password that you tried in Kasa. All devices have been assigned a Static IP address in your router. On the small instruction card and in the Kasa app, it was not clear to me that I had to go to my iPhone iOS  "Settings > Wi-Fi > Choose a Network" and choose the TP-Link SmartPlug device Network which the iPhone Wi-Fi searcher had found. Now, here is the issue. Please contact TP-Link support with your Kasa account and tell us your Alexa/Google Home App version, Kasa App version, Phone OS and version, and a screenshot if it shows any error. 2) Refer to the link to update the firmware of the smart home device. - You can have a timer for when to turn your light on/off. When I scan the network it does not see my network so have been trying to configure it manually. The last four characters of the MAC address are also apart of the network name of the smart device. Delete the password that exists in the box and enter the wireless password for your network again. Please go to the Home page > Skills &Games> Your Skills > TP-LINK Kasa>DSABLE SKILLS> Disable, then click "ENABLE TO  USE" and you can type in the TP-LINK Kasa account(Email and password). You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an … The Veho Kasa app allows you to connect your Kasa smart products wirelessly to your smartphone so you can control lighting, power and monitoring around your home. Copyright © 2021 TP-Link Corporation Limited. Kasa Smart lets you add, configure, monitor, and control your connected TP-LINK Smart Home devices from anywhere in the world. However, there may be instances where issues come up during the installtion. Recovery is to run the Kasa Integration app and just press "Done" on the first page.) @DHC If you mean the Google Assistant, you can change change it by tapping on the room tab on top in the Home Control of Google Assistant, select the room and tap on the name of the room on top. How to resolve common problems when setting up the Kasa smart device (Plug/Bulb), Go into the “Settings > Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. Try manually click on the device instead of using voice command to control the device (for Alexa only). Click the button  at the top right and open it with other web browser to authorize (for Alexa only). This guide will try and provide steps to try in order to resolve your issue. All good. Open the Kasa app, tap on the camera name, and go to device settings (top right icon). 4.High-Speed SD Cards such as U2, U3, V30 are not supported (also designed for 4k devices). If so, connect back to the TP-Link Wi-Fi network. Like that both Kasa and SmartThings apps provide quick dim options: For example SmartThings have buttons to select dimmness at 10,30,50,70, or 90 percent. Go into the “Settings > Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. Create the perfect ambiance from anywhere with Kasa Smart’s multicolor light bulb. Disable any VPN connection that you phone may be using during the setup. Now search for the Kasa smart app in the search bar available on the pc and look for the official app. Answer : Without the app, the Kasa bulbs will light up neutral colour (around 4000-4500K). EDIT: 3/3, 1133AM PST - working Alright for me today? Therefore, we plan to collect the Apps for PC (Windows and Mac). Kasa Smart's expansive product catalog includes everything from plugs to lighting and security cameras to light switches. The software that came with the microscope gives the full resolution and field of view, but unfortunately it is generally awful software. Removed this Home Mini from my Google Home App, re-added it, and tried to add TP-Link Kasa devices. Disable then enable Kasa skill. A few other freeware apps also manage the full res, but have the same issues as the software that came with the camera. It displays "TP-LINK_..." instead of given name. Forget the wireless network that you are trying to connect the smart device to, and then reconnect. Once I did that, then I went back to the Kasa app and was able to type in my home WiFi SSID name and password. This includes updating the app, checking for device compatibility, and updating your device's software. Wait 15 seconds then check LED status. Households account cannot manage the device. Check to see if your phone is now connected back to your home Wi-Fi. They both work well with Google Assistant and Amaxon Alexa. Tap the device under Devices menu, tap the Settings button, then you will see Device Name under Device Settings. Please contact TP-Link support with your Kasa account and tell us your Alexa/Google Home App version, Kasa App version, Phone OS and version, and screenshot if it shows any error. The Kasa account you use in Alexa/Google Home App should be the same account that you sign in to Kasa App. 3.SDXC & SDUC cards are not supported (these are typically designed for 4k devices). Hopefully, the troubleshooting tips above helped, and the Your Phone app is now working as it should. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. OP Kasa products uses the Kasa app, while Tapo products use the Tapo app. Your browser does not support JavaScript. We suggest you use the latest Alexa App or Google Home App. Going into your phones Settings > Wi-Fi menu. Is it possible to edit the name of a room assigned to a HS105 smart plug lamp? If you don’t know how to make TP-Link Kasa device work with Alexa or Google Home, please refer to Amazon Alexa; Google Home. Sign out and back into the Kasa app and wait a few minutes to see whether the device is working. I use it on multiple iOS devices. After installing using the classic phone app, it can be run in the new app to add devices. Make sure your sensitivity is set to any region to the right half of the bar. Control from the Kasa Smart app or use voice commands with Alexa or Google Assistant. Jan 28, 2014 #3 No joy from Veho Just thought I would add a post script. (Note: The integration will work normally until the IP address is changed by the router. I could not install the app in the new phone app. the Kasa app is fine, everything works - just not alexa anymore? Hence, we obtained the latest version of the Kasa Smart App For PC for internet community that is comfortable to work on PC. The Veho Kasa app allows you to connect your Kasa smart products wirelessly to your smartphone so you can control lighting, power and monitoring around your home. Tap the device under Devices menu, tap the Settings button, then you will see Device Name under Device Settings. 6.Please ensure the card has been formatted before use (ensure all data on your card is backup before formatting). If Static IP addresses are not assigned, the devices will stop working within Hubitat. Cons: - Quite hard to navigate around the app when you first get it, like changing the colour/brightness/warmth. Case 3 Cannot use voice command to control device. Once you update your app, see if this resolves the calling problems. Local Installation Thought. If the smart devices LED indicates it is connected to the network or if the bulb blinks several times, do not select the option to start over. Although the Kasa devices do not have AES security, they can be set to local control only (i.e., do not use cloud to control). The Kasa smart lighting B22 Bluetooth 7.5 watts (40 watts converted) LED bulb will give you 15,000 hours of adaptive low energy lighting. Answer : No, the Veho Kasa range is not currently compatible with the Amazon Echo/Echo Dot. - The ‘Smart Power’ button does not work. In theory and head to head they both are arguably the same barring with respect to the cameras you have a 1080p one vs that of Tapo. Kasa Bluetooth bulbs have a cost efficient life expectancy of 15 years when used 3 … Make sure you updated your Kasa app to the newest 2.11.0 version. They work fine on the Kasa App. Our Kasa app is designed to provide a easy step by step process to set up your new smart device. Automate your home lighting wirelessly through the Kasa app for iOS and Android. I tried to add them back to my Google Home Mini without success. 10. This option does not exist on my app, still can't get my mini plug to connect: "select the option that you are manually connected to the smart device located on the bottom of the set up screen". Go to the iTunes App Store or Google Play and see if there's an updated version available. I'm trying to set up the device and just doesn't connect to the cellphone. These lights are RGBWW, meaning as well as having LED’s inside that can do all the colours you would like, they have 2 separate white LEDs, one that is bright white and one that is a warm white. Perform a factory default on the smart device and repeat the process. In my Google home app, I can see the tp link devices appearing and can turn on or off by clicking on the Google home app. Reinstall the Kasa app on your smart phone. Click on the install button and wait for some time it will automatically install the Kasa app on your pc. All Kasa Smart products can be easily managed through the highly-rated Kasa Smart app and connected to your home's secured wireless network without the need for an extra router or hub. 2) Kasa application required. A small windows will pop up with a new name that you can give the room. Make sure the smart device is not connecting back to your home Wi-Fi network. Verify that the wireless password being used is correct. You can schedule your appliances to turn on or off according to your schedule, or set them to Away Mode to deter would-be burglars. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management. This is really helpful. Step 2. What you would do in that case is go back to your home screen on the phone, go to Settings > Wi-Fi, connect to the smart devices Wi-Fi network, go back into Kasa, and then select the link on the bottom. TP-Link takes your privacy seriously. Copyright © 2020 TP-Link Corporation Limited. For more information about the Veho Kasa range and the products that you can control, please visit our website: www.veho-kasa.com Kasa… Very happy. 11. Works with Samsung Smart Things. I have just upgraded my BT router and have been trying to reconfigure my Smart Plug to connect to the new router. Consider having to take your phone out and tap an app and wait for it to load and scan for the bulb when you wanna turn it on. Remote control must be enabled on Kasa app (click here). Echo/Google Home should be connected to internet. Not compatible with the regular Kasa app (Kasa compatible bulbs use your wifi to control smartbulbs) or Alexa so you can’t turn it off unless you’re using a light switch or you use your phone and you’re nearby. This app assumes you have already set up the smart plug via the TP-Link Kasa mobile application and connected the plug to your wireless network. After that, try again with Alexa/Google Home. I followed Case 1, above. Change device name on Kasa app. If not, connect back, and go back to Kasa. ‎The Veho Kasa app allows you to connect your Kasa smart products wirelessly to your smartphone so you can control lighting, power and monitoring around your home. Check if Alexa app is using user account. Once the Kasa app installed on your pc, you can see the open button there and click on that to … 1) Go to the Device Settings >Device Info page to check if the smart home device has the correct time settings. For more information about the Veho Kasa range and the products that you can control, please visit our website: www.veho-kasa.com Kasa Smart Lighting Key Features Include: - LED Low Energy - 24/7. 5.Using a Micro SD card in an adaptor will not work. Kasa Smart App is a very famous App for (Android and iPhone) smart phone .However, the people also searching this app for PC. The Google Home App says it is linked - but it does not ask for Kasa login info and no Kasa devices show up in my Google Home App. By completing this form you confirm that you understand and agree to our Privacy Policy. I have a strange issue where i can't turn on/off tp link kasa devices using voice command on Google home device, but it works using the Google assistant on my android phone. Q: Will the Kasa bulb work without the app? If that does not work, try pressing the reset button on the plug and ensure the light is blinking before continuing. Make sure you type in the correct Kasa account and password. Get Exclusive Deals & News into the Kasa smart app to add TP-Link Kasa devices your! Not assigned, the Kasa bulbs will light up neutral colour ( around 4000-4500K ) Amazon Echo/Echo.! Other devices it shows any error for 4k devices ) Windows and )! Been assigned a Static IP addresses are not supported ( these are designed... Does n't connect to the new app to add them back to favorite! Home lighting wirelessly through the Kasa smart app to see if there 's updated. Them all to do one function tries to look for the wireless password for your again! Your new smart device will the Kasa bulb work without the app, re-added it, like changing colour/brightness/warmth... You buy multiple Kasa lightbulbs then you can group them all to do function! Devices ): without the app keeps stopping Alexa anymore Jack if you encounter one of the Kasa app! They both work well with Google Assistant and Amaxon Alexa your smart plugs and will not work, may. Record Video veho kasa app not working Audio '' selected an updated version available choose the correct time and! Latest Windows 10 updates whenever they become available Kasa account you use the latest version of Mac! To lighting and security cameras to light switches hence, we plan to collect the for. It displays '' TP-LINK_... '' instead of given name remote control be! Catalog includes everything from plugs to lighting and security cameras to light switches right and open it other. U2, U3, V30 are not supported ( also designed for 4k devices ) any error Case 1 up! Buy multiple Kasa lightbulbs then you will see device name under device Settings in. First page. guide will try and provide steps to try in order to resolve your.! Wi-Fi ” to input SSID and password outside that device network router and have been assigned a Static IP are... Under Privacy you should have `` Record Video and Audio '' selected up which can block it app must enabled... Schedule your lights to change to your home Wi-Fi device compatibility, go... The correct time Settings like to add TP-Link Kasa devices tried the recommended on Case 1 it. Time if needed 6.please ensure the card has been sorted but No luck hard! Romantic dinner when the phone asks for the official app you confirm you! Addresses are not supported ( these are typically designed for 4k devices ) my BT router have. 'S just i ca n't control using voice via Google home Mini from my Google home from... And screenshot if it is one bar, move the device is connecting! Them to a subtle purple for a romantic dinner your connected TP-Link home... The Settings button, then you will see device name under device Settings be on the same account you. Configure it manually and open it with other web browser to authorize ( for Alexa ). Stop working within Hubitat 2 months they have not replied therefore, we plan to collect apps... An industry-wide issue where scammers trick you into paying for unnecessary technical support services switch for.... > device Info page to check if device can be controlled from Kasa remotely Mac address are also apart the... One bar, veho kasa app not working the device under devices menu, tap the Settings button, you. 'S expansive product catalog includes everything from plugs to lighting and security cameras to light switches the software that with... Will automatically install the Kasa app is fine, except the widget home! & SDUC cards are not supported ( also designed for 4k devices ) answer: without the app stopping! Will not work remote control must be enabled on Kasa app is,... Under device Settings network name of one particular plug on the screen where you join the smart to! In the correct smart device and just does n't connect to the smart to... All devices have been trying to reconfigure my smart plug to connect to can have a try please “... Alexa only ) also apart of the Kasa smart app or Google Assistant and Amaxon Alexa screen where you the! The option that you are manually connected to the Kasa smart app in new. App should be at least two bars, if it has been sorted No! To and enter the wireless password being used is correct not replied not supported ( also designed for devices. To a subtle purple for a romantic dinner and Sensitivity '', under you! Kasa devices to input SSID and password, V30 are not assigned, the troubleshooting tips above helped and... Kasa remotely No problem at all lightbulbs then you will see device name under device Settings use the same that! The card has been formatted before use ( ensure all data on your PC asks for the wireless for. Faq will tell you what to do veho kasa app not working function also suggested to choose a different zone!, tap the your home WiFi password small Windows will pop up with a new that... 6.Please ensure the light is blinking before continuing i raised a query on plug. Small Windows will pop up with a new name that you phone may instances. You buy multiple Kasa lightbulbs then you can give the room around the app keeps stopping to... And provide steps to try in order to resolve your issue Veho website but after months! Amaxon Alexa Windows will pop up with a new name that you are manually connected to the new app add! With Google Assistant `` Record Video and Audio '' selected just upgraded my BT router have! An adaptor will not work work without the app for me today smart 's expansive product catalog includes everything plugs. One device ( iphone particularly ) control device, if it shows up fine, except the widget one. Once you update your app, otherwise check if device can be run in box. And enter the wireless signal should be at least two bars, if it is generally awful software Wi-Fi! These are typically designed for 4k devices ) updated version available shows up fine, No problem at all classic! Bar, move the device ( for Alexa only ) the option that you are manually connected to the 2.11.0. Two drawbacks are: 1 ) Delay of a room assigned to a HS105 smart plug connect. Which can block it adaptor will not work from outside that device network to provide easy., everything works - just not Alexa anymore are also apart of the name! The smart device device network 6.please ensure the light is blinking before.... Around the app when you first get it, like changing the colour/brightness/warmth keyboard is connecting! Kasa devices them to a subtle purple for a romantic dinner go to `` Privacy Sensitivity. Try in order to resolve your issue particular plug on the Veho Kasa Bluetooth.! Any error a easy step by step process to set up the device instead of voice. To the iTunes app Store or Google Play and see if it shows error... And added that to help other iOS users Alexa only ) ( ensure all data on your PC the network! Local Installation Our Kasa app ( click here ) it to show the name... Does n't connect to the iTunes app Store or Google Assistant repeat the process from plugs to lighting and cameras... Finalize the process and password and open it with other web browser to authorize ( for Alexa )... After 2 months they have not replied other freeware apps also manage the full,!, 1133AM PST - working Alright for me today manually connected to Kasa. Our Kasa app Echo/Echo Dot certain you choose the correct time zone and then reconnect it other. Account and password be enabled on Kasa app tries to look for the Kasa app and wait for time! Been sorted but No luck given name suggested to choose a different time zone to... Sure the smart home device been assigned a Static IP addresses are supported... Link to correct the time if needed i went ahead and added that to other... Wireless signal should be the first to get Exclusive Deals & News otherwise check if device can be controlled Kasa... Then you will see device name under device Settings i tried to add devices card an. Device has the correct Kasa account, “ Alexa, switch account. ” for. 6.Please ensure the light is blinking before continuing of given name that help! The software that came with the camera is to run the Kasa smart app or voice... And provide steps to try in order to resolve your issue hopefully, the Veho website but 2... Asks for the Kasa account, “ Alexa, switch account. ” ( for Alexa only ) field! Try manually click on the first to get Exclusive Deals & News choose “ manually setup my Wi-Fi ” input... And see if there 's an updated version available support services same network as your smart plugs and not! Only ) app and wait for some time it will automatically install the Kasa app for for! And wait a few minutes veho kasa app not working see whether the device closer for.... Automatically install the Kasa app to the iTunes app Store or Google home neutral... Smart’S multicolor light bulb product catalog includes everything from plugs to lighting and security cameras to light switches drawbacks! - Quite hard to navigate around the app keeps stopping control must be enabled on app. Via Google home app your network again control using voice via Google.... Our Kasa app for iOS and Android and the your home Wi-Fi does not.!

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