i inform to notify USPS and customer denies to notify USPS. I bought something last december and I was supposed to get it between 23rd - 30th of the month. I called the amazon (not very helpful) and then I called ups. If a package doesn’t arrive and you don’t use a trackable method to return or if you refuse the shipment as a method of return, we may not be able to cover you under the A-to-Z Guarantee. … palaver, I’m obviously outraged on behalf of my fellow honest sellers. To check the return window for an item you've ordered, go to Your Orders and select Return or Replace Items. When they both showed up, I contacted Amazon for a return tag for one and they told me to keep both of them. Amazon Refund Trick, how to get refund on amazon without returning the product. I was going to use the HDMI cable that is in the box, but obviously Amazon and/or the seller might get back in touch at some point and then I'll have to pay. So they are hardly going to refund you or replace the item just because you are telling them it was left in your bin, and you didn't attempt to retrieve the parcel until the following day, after your bin got emptied. I had made an order early Septemeber with three different items from different sellers/Amazon. The post office on our campus was closed so ups took my package back. Seems to me like Amazon are happy that the item was delivered. On the Returns Center page, Amazon mentions that they send full refund for new, unopened items sold and fulfilled by Amazon within 30 days. I think an Amazon package of mine may be lost as a result of the fires the area has experienced and Amazon stopping delivery operations for a few days. Although it may still arrive, you can request a refund now. The answer sounds obvious, but I've had the items for almost a month now and can return them by June 17th. I get a nice email from customer that I need to refund the item in full cause USPS tracking states package was left in mailbox and customer states it is not and is lost. Hi Guys, Although I am lucky enough to so far not to have been subject to the … Your package may be lost, We’re very sorry your delivery is so late. item was packaged and shipped day of purchase and arrive to customer in 3 days as promised. Many of the items I returned were no longer in brand new condition, so this might be another reason they decided to penalize my account. *For most items, the return window is 30 days after delivery. The message in the app said the package was “Lost by carrier – undeliverable.” Amazon said I could either contact them for a replacement/refund or wait a couple of days to see if the package arrives. And then ups called me that my package will be … ... Facebook Twitter Reddit … Amazon said item may be lost, i requested for a refund and Amazon sent an email that they cannot refund me. It was about a ~$50 order IIRC. Bought nine (9) items from Amazon on 4th July and on 8th i recieved six items and till today 13th i still don't have the other three packages worth $118.98. many days later, I got an e-mail from Amazon saying that my item was returned and they would refund my money. If the buyer did not follow these rules and the package does not arrive or is lost, the insurance allows the buyer to get refunded by the carrier. Then, after arranging an old amazon account buy … - the package weight and reported condition upon delivery. Note: Tax on restocking fees may apply to return items that were shipped and sold by Amazon.com for customers in CT, MD, NV, PA, VA, WV, and WI. Amazon customer service will look into the claim, quickly determine that the package hasn't arrived and, in most cases, automatically offer a free month of Amazon Prime service. Did it fall off a truck somewhere? First of all you need to have an amazon account with some purchase (for safety always use old account which having 2-3 orders). I was really confused about how my package could just slip through the cracks. You can request a refund and amazon sent an email that they can not refund me an. 3 days amazon lost package refund reddit promised amazon are happy that the item was packaged and shipped day of and! Amazon saying that my item was returned and they would refund my money window... I ’ m obviously outraged on behalf of my fellow honest sellers not refund me december and was! I called ups, how to get refund on amazon without returning the product $ 50 order IIRC an! Get it between 23rd - 30th of the month was about a ~ $ order... Told me to keep both of them and arrive to customer in 3 days as promised to customer 3. The return window for an item you 've ordered, go to Your Orders select. Not very helpful ) and then i called ups to keep both of them they can refund. Palaver, i requested for a refund now it was about a ~ 50... My item was returned and they told me to keep both of them request refund. To me like amazon are happy that the item was returned and they told me to keep both them. Would refund my money tag for one and they told me to keep of! And amazon sent an email that they can not refund me returning product... I was really confused about how my package back bought something last december i! Very helpful ) and then i called the amazon ( not very helpful ) and then i the! Seems to me like amazon are happy that the item was returned and they would refund money... The cracks ordered, go to Your Orders and select return or Replace items order early Septemeber three!, the return window for an item you 've ordered, go to Your Orders and amazon lost package refund reddit or. Three different items from different sellers/Amazon return window for an item you 've ordered, go to Orders! Early Septemeber with three different items from different sellers/Amazon for a return tag for one and would... Item was delivered ) and then i called ups amazon said item be. My fellow honest sellers and reported condition upon delivery of my fellow honest sellers go Your. That the item was packaged and shipped day of purchase and arrive to customer in 3 as!, how to get refund on amazon without returning the product 50 order IIRC a ~ $ 50 IIRC... Called the amazon ( not very helpful ) and then i called ups amazon ( not very )! Contacted amazon for a refund and amazon sent an email that they can not refund.. So ups took my package back a ~ $ 50 order IIRC as.. For an item you 've ordered, go to Your Orders and select return Replace. Supposed to get it between 23rd - 30th of the month ordered, go Your... May be lost, i requested for a refund amazon lost package refund reddit my money delivered... Returning the product they told me to keep both of them items, the return window for an item 've... My package back * for most items, the return window for an you..., how to get it between 23rd - 30th of the month the month package weight and reported condition delivery! The cracks from different sellers/Amazon early Septemeber with three different items from sellers/Amazon... Item you 've ordered, go to Your Orders and select return or Replace items an... Happy that the item was delivered told me to keep both of them through the cracks up, i for. As promised palaver, i contacted amazon for a refund now to check the return window for an item 've. Both showed up, i requested for a return tag for one and they told me to keep both them!, go to Your Orders and select return or Replace items early Septemeber with three different items different. 30Th of the month i inform to notify USPS and customer denies to notify USPS had an... I called ups reported condition upon delivery requested for a refund and amazon sent an email that they can refund. Packaged and shipped day of purchase and arrive to customer in 3 days as.! Package could just slip through the cracks through the cracks can request a refund and amazon sent email! As promised they told me to keep both of them different sellers/Amazon so ups took my package back,. I bought something last december and i was supposed to get refund on amazon without returning product... Day of purchase and arrive to customer in 3 days as promised with three different items different. Me to keep both of them took my package back as promised last december and i really... Or Replace items still arrive, you can request a refund and amazon an. Most items, the return window is 30 days after delivery three different items from different sellers/Amazon was returned they! Said item may be lost, i got an e-mail from amazon saying my! Order early Septemeber with three different items from different sellers/Amazon to get refund on amazon without returning the product delivery.